Verify Your Account

Verify Your Account - Chaaban Magasins

Welcome to the Account Verification page of Chaaban Magasins! We prioritize providing a secure and trustworthy shopping and selling experience for all our users. Verifying your account enhances security, improves credibility for both buyers and sellers, and unlocks additional features in your account.

What is Account Verification?

Account verification is a process where we confirm the identity of the user by submitting required documents and information. Once your account is verified, you will receive a verification badge next to your profile name, increasing trust among other users.

Why Should You Verify Your Account?

  1. Increased Trust: Verification boosts your credibility as a seller or buyer.
  2. Access to Additional Features: Such as higher withdrawal limits, advanced product promotion, and seller-specific tools.
  3. Enhanced Security: Protects your account from unauthorized access.
  4. Faster Processing: Makes it easier to handle your requests and complaints.

How to Verify Your Account?

  1. Log in to Your Account:

    • Log in to your account on Chaaban Magasins.

  2. Access the Verification Page:

    • Go to your dashboard and select "Verify Account" from the menu.

  3. Submit the Required Documents:

    • For Buyers: Provide a copy of your national ID or passport.
    • For Sellers: Submit the following documents:
      • A copy of your national ID or passport.
      • A document proving ownership of a business (commercial registration or a recent business invoice).
      • Proof of address (a recent utility bill or bank statement).

  4. Confirm the Information:

    • Ensure all documents and details are clear and accurate before submitting.

  5. Submit Your Request:

    • Click the "Submit Request" button and wait for the verification confirmation.

How Long Does Verification Take?

  • Verification requests are reviewed within 48 to 72 business hours.
  • You will receive a notification via email or SMS once your account is verified or if additional documents are needed.

What Happens If Your Account Isn’t Verified?

  • You won’t be able to access some key features, such as:
    • Selling products on the platform.
    • Advanced product promotion.
    • Higher withdrawal limits.
  • Your account may also be deactivated if unverified activity is detected.

Frequently Asked Questions About Verification

1. Is there a fee for account verification?
No, verification is completely free for all users.

2. What should I do if my request is rejected?

  • Ensure that you have submitted clear and correct documents.
  • Review the notification to identify the reason for rejection and resubmit your request.

3. Can I update my verification details after submitting?
Yes, you can update your details or documents and resubmit the request if it hasn’t been approved yet.

Contact Us

If you have any questions about the verification process, feel free to contact our customer service team via:

  • Phone: +96171211769
  • Email: info@Chaaban.Org
  • Live chat service on the website.

At Chaaban Magasins, we are dedicated to providing a safe and convenient shopping experience for everyone. Thank you for your cooperation!