Trademark Policy for a Trusted Environment on the Chaaban Stores Platform

At Chaaban Stores, we are committed to maintaining a secure and trustworthy environment for all users. To achieve this, we enforce a strict trademark policy that protects intellectual property rights, ensures the legal use of brand names, and prevents the sale of counterfeit or unauthorized products. This policy plays a key role in strengthening trust between sellers and buyers.

1. What is a Trademark?

A trademark is any logo, name, or symbol used by a merchant to distinguish their products or services from others in the market. Trademarks are legally protected under intellectual property laws in Lebanon and internationally.

2. Sellers’ and Merchants’ Obligations

• All registered merchants must respect trademark rights.

• It is strictly prohibited to list or sell counterfeit, copied, or branded products without proper authorization.

• Sellers must provide proof of ownership or official licensing if they wish to sell products using recognized trademarks.

3. Chaaban Stores Platform’s Responsibilities

• The platform reserves the right to verify the legitimacy of trademark claims and licenses.

• Any suspicious or counterfeit product listing may be removed without prior notice.

• The platform may cooperate with legal authorities in case of serious trademark violations.

4. Penalties for Violations

• Immediate removal of the infringing product or content.

• Suspension or permanent ban of the violating merchant’s account.

• Legal action may be pursued in coordination with the relevant authorities.

5. Reporting Mechanism

We provide a simple and clear method for users or trademark owners to report violations directly through:

 Email: info@chaaban.org
 Phone: +96171211769

In Conclusion, Chaaban Stores is dedicated to protecting trademarks and fostering a responsible digital marketplace. We encourage all users and merchants to strictly adhere to this policy in order to maintain transparency and trust across our platform.